People Strategy

If you accept my analogy that every business is basically a machine where all of the moving parts are people, it follows that you need to be really clear and intentional about how your people are led.

I would go so far as to say if you do not have a people strategy you don’t have a strategy. Your people strategy will probably cover who and how you recruit. How you motivate and manage. What you reward and what you reject. Your culture and the collective character of your business. Your philosophy and place in the market.

You know how frustrating it is when people don’t behave as you would expect but how carefully do we manage and set expectations? And this is rarely about technical ability but usually about human interactions. If you think about a recent excellent experience that you have had as a customer, how much of that was about the way you were treated as an individual?

So the questions for today are:

• Do you have a people strategy?
• How clear and comprehensive is it?
• Where is it written down / explained?
• Which leader is accountable for looking after its health and fitness?

If you need any help, reach out

Many successful business owners eventually hit a wall on growth and struggle to climb it alone. When you work with me you get a fresh perspective, a solid plan, and customised coaching so you can grow and scale your business safely and at speed.

To check whether I can help you on that journey https://calendly.com/iankinnery/canweworktogether