Fail To Implement

The very best businesses are simply those that execute better than the rest. Execution depends upon systems but systems will never work if the humans in those systems don’t do what they are supposed to do. If they fail to implement (FTI).

One of the biggest challenges leaders have is holding people accountable to doing what they need to do in the agreed way. Many leaders are aware of the need for systems and often have robust and documented systems but fail with the human side of the equation and fail to make sure that those systems are followed insistently, consistently, and persistently, and when that happens things start to fall apart, service levels collapse and clients leave. Even worse, management’s time is all taken up trying to put out the fires that have been lit.

So, the questions for today are:

• On a scale of 0 to 10 how do you rate your firm’s ability to execute consistently?
• On the same scale how do your customers score you?
• What mechanisms do you have for holding people accountable?
• How effective are they on a 0 to 10 scale?
• How do you increase that score?

If you need any help, reach out

Many successful business owners eventually hit a wall on growth and struggle to climb it alone. When you work with me you get a fresh perspective, a solid plan, and customised coaching so you can grow and scale your business safely and at speed. To check whether I can help you on that journey https://calendly.com/iankinnery/canweworktogether